Hair Ties ; Clients Bond with Stylists Via Chats, Touch, Shared Objective

Summary


With the exception of a few hiccups along the way, Julia Cook has been seeing the same stylist for 18 years.

She trusts Mark Austin Neighbors, stylist at Salon 7 in Colorado Springs, to give her a good cut. And for as long as it takes, she knows she can chat about whatever she wishes -- typically the Broncos.

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Hair Ties ; Clients Bond with Stylists Via Chats, Touch, Shared Objective

"I don't know if I owe loyalty, but I feel that way," says Cook, a 45-year-old government contractor. "I could never cheat on Mark. If I went to another stylist, he'd know."

If you think of salons, you might think of scenes from "Steel Magnolias" or "...

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